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Contact Partner4Me

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Everything below reaches the same operations team, through the same ticket queue. We would rather you used the in-app support form than email, because a ticket carries your booking context with it.

The fastest route

Open the app, go to Support, and raise a ticket. Attach the booking if the question is about one. You will see the reply in the app and by notification.

By email

  • Support and general questions: support@partner4me.online
  • Trust and safety: safety@partner4me.online
  • Partner onboarding: partners@partner4me.online
  • Privacy and data requests: privacy@partner4me.online

When we reply

Support tickets are worked on during business hours, Monday to Saturday, and we aim to respond within one working day. Safety incidents are triaged ahead of everything else.

What we cannot do here

This is not an emergency channel. Nobody is watching this inbox overnight. If someone is in danger, contact the emergency services, then raise a safety incident in the app so our team has the record.

Business details

Partner4Me operates in India. Bookings, rates and taxes are in Indian rupees. Complaints about content or conduct on Partner4Me can go to our grievance officer. The officer's details are in the grievance officer section at the end of this page, and on the Terms of Service and Privacy Policy pages.

Grievance officer

Grievance officer details will be published here.

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